Frequently Asked Retirement Questions

Top retirement questions and answers about ACTS and our retirement communities

For your convenience, here are some of the most frequently asked questions about our retirement communities. If your question is not answered by this retirement FAQ, please contact us.

  • Do you allow pets?
  • Why is accreditation by CARF-CCAC important?
  • What effect does long-term care insurance (LTCI) have on fees?
  • What is the difference between not-for-profit and for-profit retirement communities
  • What does ACTS stand for?
  • What kind of contracts does ACTS offer?
  • What does the entrance fee and monthly fee at an ACTS community cover?
  • How do I know if I can afford an ACTS retirement community?
  • Can I have a guest stay in my apartment?
  • Do you allow pets?

    Yes! ACTS communities are pet-friendly. Residents are welcome to bring their cat, dog, bird, or any other non-exotic, well-behaved pet. We wouldn't think of splitting up families!  Contact the Life Care Consultants at your community of interest if you have specific questions about moving with your pet to an ACTS community.

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  • Why is accreditation by CARF-CCAC important?

    For continuing care retirement community (CCRC) operators, CARF-CCAC accreditation is like the Good Housekeeping Seal of Approval. As the only accrediting body for CCRCs in the United States today, CARF-CCAC accreditation is an important sign to everyone interested in continuing care retirement communities that ACTS has met and exceeded the standards for excellence in every aspect of our operations.

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  • What effect does long-term care insurance (LTCI) have on fees?

    Residents who maintain their long-term care insurance qualify for discounts on entrance fees, though some requirements and limitations apply.

    For more information on LTCI and moving to an ACTS retirement community, please contact one of our Life Care Consultants

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  • What is the difference between not-for-profit and for-profit retirement communities

    For-profit retirement communities use a portion of their proceeds to pay investors. As a not-for-profit organization, ACTS does not have to pay investors and uses their proceeds for capital improvements and increased services to residents.

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  • What does ACTS stand for?

    The company name "ACTS" was originally chosen to honor the Book of ACTS in the Bible and was an a acronym for the company's original name, "Adult Communities Total Services." In the early 2000's, however, this acronym was retired when the company formally changed its name to "ACTS Retirement-Life Communities." 

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  • What kind of contracts does ACTS offer?

    ACTS offers two life care contracts. The first is a non-refundable, Type A or "Extensive" contract that features a lower entrance fee and monthly fee. The second has a 50% refundable entrance fee, though this plan has slightly higher entrance and monthly fees. At some communities, ACTS also has a Preview to Life Care option, which allows a resident to experience the benefits of living at a community without immediately paying an entrance fee.

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  • What does the entrance fee and monthly fee at an ACTS community cover?

    The entrance fee and the monthly fee provide you with the assurance that assisted living and skilled nursing care will be provided for life, with no increase in the monthly fee if a higher level of care is necessary, no matter how long or how many times you may need that care. They also provide you with a vast array of retirement resort amenities and activities just outside your door.

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  • How do I know if I can afford an ACTS retirement community?

    Many residents are pleased to find that they save money once they move to an ACTS community. If you are wondering whether you can afford an ACTS community, one of our Life Care Consultants will be happy to do a confidential financial screening over the phone.

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  • Can I have a guest stay in my apartment?

    Yes, residents may have a guest stay with them in their home for eight consecutive days, or up to 30 days if approved by the community's Executive Director. There would be no charge to the resident, except for any meals the guest may attend. Many communities also have guest apartments available for rent.

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