Page 4 - ActsAnnual Report 2018
P. 4

Highlights of the Year
The following significant accomplishments achieved during Fiscal Year 2018 contributed to Acts’ very positive operating results.
   STRONG FINANCIAL AND OPERATIONAL PERFORMANCE
95.3%
OVERALL OCCUPANCY
 Maintaining a solid financial foundation is part of our core values and imperative to carrying out our mission. We are blessed that our organization is healthy and our balance sheet remains strong. Now, with 26 campuses in nine states, Acts
is one of the strongest companies of its kind among not-for-profit senior living providers with combined assets in excess of $2 billion. The Acts obligated group maintains an A- rating from Fitch Ratings and Acts remains the third largest multi-site senior living organization according to the LeadingAge Ziegler 200 listing of the nation’s largest not-for-profit aging services providers. Contributing to our strong financial standing is our high levels of occupancy, with 95.3% of our units occupied, selected or committed companywide.
  A- Fitch Rating Top 5% in Senior Living
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                                                    RESIDENT SATISFACTION REMAINS HIGH
Acts works hard to improve services in all areas of operation to ensure that our residents continue to view Acts as a desirable place to live.
97.4%
      The success of these efforts helps
our organization continue to grow
and thrive. The 2018 resident
satisfaction and engagement
survey saw both high participation and encouraging results, and we’re striving to improve upon these high marks moving forward.
OVERALL RESIDENT SATISFACTION RATING

















































































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