Page 4 - Acts 2019 Annual Report
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 Highlights of the Year The following significant accomplishments achieved during Fiscal Year 2019 contributed to Acts’ very positive operating performance.  Strong Financial Foundation for a Bright Future   At Acts, maintaining a solid financial foundation is part of our core values and imperative to carry out our mission. Our positive financial standing is underscored by our A- rating from Fitch Ratings, which has repeatedly cited our positive financial performance and effective management practices as key factors in its rating assessment of the Acts obligated group. Our high levels of occupancy also contribute to our strong financial standing, with slightly over 96.1% of our units occupied, sold or committed companywide. 96.1% OVERALL OCCUPANCY  A- FITCH RATING TOP 5% IN SENIOR LIVING THE STANDARD FOR QUALITY All 26 Acts communities are accredited by CARF for meeting the industry’s highest standards in financial and operational performance. Accreditation is a significant achievement that signifies an organization and community have demonstrated efficiency, continuous quality improvement and consumer satisfaction.  EXPANDING OUR MISSION Acts welcomed three new communities into its family with the addition of the Integrace communities in Maryland: Bayleigh Chase, Buckingham’s Choice and Fairhaven/Copper Ridge. These communities have well-established reputations and their affiliations with Acts further strengthens our ability to expand and enhance our mission.     2 | ACTS RETIREMENT SERVICES       

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