COVID-19 Information for Family Members

In these unprecedented times, know that Acts understands how challenging the COVID-19 outbreak has made everyday life. We're working hard to provide peace of mind to our residents and their family members in an anxious situation, while also providing opportunities for engagement and communication with loved ones through digital tool sets. Life engagement within the community – in a safe manner – remains a priority. Staff is utilizing our in-house TV system, resident portal and digital signs to offer residents events and activities to stay engaged. And in keeping with what has always been exemplary within the Acts culture – especially in times of adversity – there is no shortage of examples of loving-kindness.

Family members should also know that all Acts communities are appropriately staffed by employees that are carefully screened, and all our services are being supported and provided, while modified as appropriate.

Re-opening Healthcare Centers to Visitors

We have all seen news regarding state and federal guidelines for reopening assisted living residences and skilled nursing facilities for in-person visitation. Acts has been following announcements from the various state Departments of Health (DOH) agencies, other state officials and the Center for Medicaid and Medicare Services closely and planning accordingly. While the announcements may seem to suggest that visitors are able to immediately come onto campus, the compliance guidelines are stringent. We are working through the various state and federal requirements rapidly as we too look forward to welcoming family members into OakBridge Terrace ​Assisted Living and WillowBrooke Court Skilled Care. We will continue to implement all appropriate screening and testing protocols to assure the safety and well-being of our residents, staff and visitors. We encourage everyone to follow all preventative guidelines including wearing masks, practicing social distancing and using proper hand hygiene to best protect ourselves and those around us. As we are able to welcome visitors inside OakBridge Terrace and WillowBrooke Court, we are mindful that any positive cases of COVID-19 amongst residents, staff or visitors will, according to states' DOH regulations, require us to reinstitute visitation restrictions that may exceed 14 days. This will not be optional and is not at the discretion of Acts or an individual campus. We are, however, confident in the entire Acts family in our ability to follow protocols and maintain a safe visitation environment. Please contact the campus Administrator for the latest visitation status and requirements with a specific Acts campus health center.

Looking for Community-Specific Information?

The status of each of our campus location's re-opening plan is localized and ever-changing. For the most up-to-date information, we encourage you to contact the community's administrative staff. You can find contact information for each of our campuses here under "Campus Fact Sheets."