Sept. 17 - 4:30 p.m. CT
Since our last update, phone and internet service has been restored at Azalea Trace (Pensacola, FL) and Westminster Village (Spanish Fort, AL). The campuses are currently without electricity services and remain on generator service at this time. Power company crews are actively working to restore full power to the campuses as quickly as possible. Extra staffing remains in place at these communities to ensure the comfort and care of residents, and all remain safe and in good spirits. We will continue to keep you updated as soon as power is restored at these communities.
Sept. 17 - 10 a.m. CT
Power remains out at our Azalea Trace and Westminster Village campuses resulting from Hurricane Sally. Power company crews are working to restore full electrical power to these campuses as quickly as possible. They have given no estimate when this may occur but have confirmed both campuses are a priority. In the interim, our emergency back-up generators are operational and providing power to vital systems within the community. During this time there may be intermittent phone outages into the campus and should this occur, we will continue to re-route these lines. We remain hopeful that power will be restored shortly, and community operations can return to normal schedule and protocols. Our leadership team remains on site to assure adequate care and comfort is provided to all our residents. To our residents’ family and friends, please know that all of your loved ones are being cared for, they are safe, and all essential services are being provided to meet their needs. We will keep you posted with any new developments, with our next scheduled update at 5:30 p.m. ET
Sept. 16 - 1 p.m. CT
We continue to monitor Hurricane Sally and its impact on our communities. The hurricane made landfall early Wednesday morning as a Category 2 storm, bringing heavy winds, rain and flooding parts of Florida and Alabama. As the storm is still actively passing through the area, we cannot fully assess the overall damage to our communities. However, our communities of Azalea Trace in Pensacola, Florida, and Westminster Village in Spanish Fort, Alabama, thankfully seem to be faring well against the storm. Currently, both communities and their surrounding areas are without power, however, back-up generators are fully operational and all routine services within the community are being delivered by staff. Crews will be working to restore full power to the campus as quickly as possible, once they are allowed to be safely dispatched. The community has sustained minimal damage associated with some landscaping issues and minor water penetrations. Extra staff remain on site to assist with campus operations and ensure all essential services are being delivered, including members of senior management. Most important, all residents are safe and sound, and in good spirits. We will continue to keep you updated with any new developments.
Sept. 15 - 11 a.m. CT
Acts is closely monitoring Hurricane Sally and its potential effects to Westminster Village. Residents and their loved ones can take comfort knowing that Westminster Village is fully prepared and well equipped to weather the storm and assure our residents' safety, comfort and security. Back-up generators and sufficient fuel, water and other supplies are in place to maintain routine community services. In addition, extra staffing will be staying in the communities for the duration of the storm to ensure all essential services and needs of residents are met. We will continue to monitor the track of the storm and update our website and community Facebook pages with any new developments.